How to Ensure a Great Guest Experience from the Inside

November 6, 2018Spa Industry, Tips

A great guest experience at your spa spans more than the time your guest is physically in your spa. Everything makes up a guest experience, from your website to the ease at which they can leave a review of their treatments as a happy, relaxed client. We wrote about some of the ways that you … Read More

ISPA 2018 Recap & Spa Trends for 2019

October 9, 2018News, Spa Industry

We just returned from the 2018 ISPA Expo and Conference in Phoenix, and dang! was it a great time. Each of the keynote speakers were funny and inspirational, we learned a tremendous amount about innovative spa products on or coming to market, and best of all, we were able to meet some great people and … Read More

The Pros and Cons of Working With Influencers (Pulse Magazine Article)

September 11, 2018Marketing, Spa Industry

The following article on Influencers written by Irene was originally published in ISPA’s Pulse Magazine August 2018 marketing issue. All images courtesy ISPA/Pulse. Who is an influencer? It’s important to understand what an influencer is and how they use their following to market partnerships with brands to decide if this is the right route for you. An influencer is a … Read More

We’re Proud Members of ISPA

February 9, 2018Spa Industry

A warm hello to all our spa professional and product friends! We wanted to tell you a little bit more about us, and how we do things around here. We’re different than any other graphic designer, web developer or marketer that you have met or done business with in the past. We understand you and … Read More